Lon Al-Shafaq G.T.C. – Privacy Notice

We, Lon Al-Shafaq G.T.C. , as the data controller of the website www.gucboya.com, are committed to protecting your privacy and complying with applicable personal data protection laws. This notice explains how we collect, use, and protect your personal data.

Your data may also be collected through cookies. For more details, please refer to our Cookie Policy.

🔹 What Personal Data Do We Collect?

1. Identity Information:
Full name, ID/residency number, and voice recordings (if any), for purposes such as processing your orders, deliveries, and customer communication.

2. Contact Information:
Phone number, email address, and physical address, used for communication, order confirmations, delivery, or marketing purposes (with your consent).

3. Membership Information (if applicable):
If you create an account on our website, we retain your username and password.

4. Order Details:
Product details such as color, size, quantity, date, payment method, invoice details, returns, complaints, and any feedback or surveys.

5. Usage Data:
Includes your IP address, browsing records, and user location, as required under internet regulation laws.

🔹 How and Why Do We Process Your Data?

We process your data for the following purposes:

• Order processing, purchasing, and delivery.

• Invoice management, payments, and returns.

• Communication regarding offers and new products.

• Handling complaints and suggestions.

• Improving service quality and user experience.

• Compliance with local laws.

• Preserving legal rights in case of disputes.

🔹 Data Sharing:

Your data may be shared with:

• Service providers (payment, shipping, technical support).

• Our distribution or sales partners.

• Legal authorities when required.

🔹 Your Rights:

You have the right to:

• Know if we are processing your personal data.

• Request correction, deletion, or restriction of your data.

• Object to the use of your data for marketing purposes.

• Withdraw your consent at any time.

🔹 Contact Us:

For any inquiries or requests regarding your personal data:

• Email: info@gucboya.com

• Address: Iraq – Baghdad – Al-Mansour – Al-Liqa Square

We process personal data-related requests within a maximum of 30 days. You may be required to verify your identity to ensure your data is protected.

📌 This notice is a privacy statement issued by Lon Al-Shafaq G.T.C. and is in compliance with applicable laws in Iraq and/or Turkey.